Up to 30% OFF Sitewide
Early Black Friday Deals
Free Shipping
Up to 30% OFF Sitewide
Early Black Friday Deals
Free Shipping
Exchanges and returns can be made up to 30 days after the purchase date.
All refunds will be made to the purchaser and issued to the original form of payment, upon completion of inspection by the company less return shipping costs. Gift recipients may receive a merchandise credit.
Please note: returns must be accompanied by a sales receipt and received unaltered, unworn and in saleable condition. Some exclusions may apply. Used merchandise will not be accepted for refund or exchange unless defective, as determined by the company.
To qualify for a return:
Items must be in their original condition without signs of wear or damage
Items returned by mail must be in all original packaging (tags, box, and pouch included)
No individual item of a set can be returned for refund, store credit and/or size exchange, and must be returned as a complete set.
All below items are non-returnable and non-refundable:
Engraved products
Custom- made products
Gift cards
If you’d like to exchange an item for another style or size, you need to return the item and order a new one.
Once your order has been submitted, your purchase is immediately in process. If you would like to cancel your purchase, you are entitled to do so within 30 days of receiving the product and you will be refunded.
All below items are non-returnable and non-refundable:
Engraved products
Custom - made products
Gift cards
Gift Cards:
Gift cards cannot be used to purchase sale items during promotional sale periods Gift cards are non-refundable and cannot be exchanged for cash.
Shipping fee for refunded product:
Please note your original shipping fee is not refundable and will be deducted from the refundable amount.
International Shipping
For international shipping outside of the USA only returns are available. There are no exchanges.
Customers outside of the USA are responsible for shipment costs for returns. Please note that we do not offer refunds on taxes & duties.
In order to return an item please do the following:
TANAOR JEWELRY LTD
10013 Busey Rd
Suite 400
Canal Winchester, Ohio
43110
To cancel your purchase, please contact our Customer Service Department at support@tanaorjewelry.com.