Returns & Refunds Policy

EXCHANGE & RETURN POLICY 

You are entitled to exchange our products within 14 days of delivery.
If you want to exchange for another style, you will be charged for the difference in price.
All returned and exchanged items must be returned unused and in original packaging, and for all returned items you will be charged shipping costs.

CANCELLATION POLICY

Once your order has been submitted, your purchase  is immediately in process. If you would like to cancel your purchase, you are entitled to do so within 14 days of receiving the product and you will be refunded. However, there will be a restocking fee of 5% from the total amount of the product, or $29, whichever is lower and in accordance with the consumer protection law in Israel.

Please note that it may take up to 6 weeks for the refund to be reflected in the account you used to purchase your product. 

To cancel your purchase, please contact our Customer Service Department at info@tanaorjewelry.com

CONTACT US

If you have any comments, questions or concerns regarding this Policy or any other issues regarding privacy and security, please do not hesitate to contact us at info@tanaorjewelry.com and we will respond to you promptly.