Terms of Service

The use of the TANAOR™ site is only for people and entities able to form legally binding agreements with the purpose of purchasing items for personal use.
By purchasing from the TANAOR™ Collection, you agree to the following Terms and Conditions. Please read them carefully.

PRIVACY POLICY 

Respecting your privacy is of great importance to us at TANAOR™.
When you register at our site, you will be asked to submit some personal information, such as your name, contact information and credit card info.

TANAOR™ will safeguard your personal information and will never sell, transfer, rent or trade your information to any unauthorized third party.

The personal information will be used for order confirmations, shipping, updates and for customer service.

CUSTOMS, DUTIES AND TAXES

 All products purchased from TANAOR™ are made pursuant to a shipment contract. This means the risk of loss and title for such products pass to the purchaser upon our delivery to the carrier.

TANAOR™ offers shipping to the countries detailed on the TANAOR™ website. The recipient specified on the delivery address must comply with all laws and regulations of the destination country.
Please note that local charges (sales tax, customs duty, import taxes, etc.) may occur, depending on your region and local customs duties. These charges are the responsibility of the recipient and are at his or her own expense.   

TANAOR™ has no control over these charges and cannot predict what they may be.

When customs clearance procedures are required, it can cause delays beyond TANAOR™’s original delivery estimates.

DISCLAIMER AND LIMITATION OF LIABILITY

TANAOR™ strives to be as accurate as possible regarding the design, colors and style of the products that appear on this site, as compared to the actual ones.

However, TANAOR™ does not warrant that the content (such as, but not only, product descriptions and pictures) are complete or error-free. Variations caused by technical, digital, or photographic reasons or factors may occur.
Events which are not reasonably foreseeable (such as conflict, embargo, fire, natural disaster, strikes, etc.) shall be considered force majeure, meaning that TANAOR™ is released from its obligations to fulfill contractual agreements in such cases.

CHANGES  POLICY

Please note that this policy constitutes an integral part of the website terms, and that all parties are involved in the Agreement. TANAOR™ reserves the right to make changes in our policies at any given time. Notification of such changes will be posted on this page. In any case, if you continue to use this site after the change, you will be seen as agreeing to such changes. If you do not agree to the terms of this policy and modifications in whole or in part, please discontinue use of the site. If you have any questions or comments about any of our policies, please contact us.

ADDITIONAL CHANGES

TANAOR™ reserves the right to change any information including but not limited to prices and terms of purchase without prior notice. In case a product is sold out, TANAOR™ has the right to cancel the order and refund any amount paid and shall also have the possibility to notify the costumer of equivalent replacement products. 

EXCHANGE AND RETURN POLICY

You are entitled to exchange our products within 14 days of their arrival.
If you want to exchange to other styles, you will be charged for the difference in price.
All returned and exchanged items must be returned unused and in their original packaging, and for all returned items you will be charged the costs associated with return shipping. 

WARRANTY

TANAOR™ warrants all of its products purchased through an authorized distribution channel (offline and online seller), to be free from defects under ordinary consumer use for a period of one (1) year from the date of original purchase. During this warranty period, if a defect in the Product is identified, and you follow the instructions for returning the Product, TANAOR™ will, at its option, to the extent permitted by law, either (i) repair the Product using new or refurbished parts; (ii) replace the Product with a new Product that is equivalent to the Product that is to be replaced: or (iii) refund to you all or part of the purchase price of the Product.  TANAOR™ shall have no obligation to repair, replace or refund until the defective Product is returned to TANAOR™.  A replacement Product will assume the remaining warranty of the original Product or a warranty period of ninety (90) days from the date of replacement or repair, whichever period is longer. 

This Limited Warranty does not apply to lost or stolen items and does not apply to damage to Products caused by accident, abuse, misuse, misapplication etc.. Do not expose TANAOR™ Products to harsh chemicals or environments, as they can alter the appearance of the Product. These include, but are not limited to, liquid silver polish, pools. Please refer to the cleaning and care instructions for additional information. Failure to follow these instructions may constitute abuse, misuse, or misapplication of your Pandora Product. 

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State. To the extent that such rights cannot be disclaimed under applicable law, this Limited Warranty does not affect such rights.

CONTACT US

If you have any comments, questions or concerns regarding this Policy or any other issues regarding privacy and security, please do not hesitate to contact us at info@tanaorjewelry.com and we will respond to you shortly.